If you don’t have your artwork in the proper file formats, please forward what you have and our Graphics department will work with you to get what is needed. Note that we can also assist in producing artwork for you: the first 30 minutes of artwork is free. Hourly rate for producing format ready artwork is $60/hour thereafter. Artwork produced for presentation is the property of Custom Logo Protectors until account is paid in full.

Yes, if you’d like to design your products yourself, just ask us and we can send you templates to use for your design. Be sure to use vector based illustration software such as Adobe Illustrator.

Yes, we do this a lot, just let us know the versions that you would like, and the quantity of each, and we can mix and match your order, usually at little to no additional cost.

Yes, we Pantone match your colors and designs.

All of our pricing is has multiple dependencies: We typically quote all inclusive of Product, Quantity, Manufacturing, Artwork Requirements, Printing Methods, etc. Pricing and product information on the web site and our quotes is subject to change without notice

Production times vary from item to item. Keep in mind that manufacturing production times are based on business days – most manufacturers do not work or ship on weekends. Shipping times will vary based on the shipping method chosen & the ship to and from locations. All orders are sent via courier – DHL, UPS, Fed Ex, or local courier if applicable. Orders CANNOT be shipped to a PO Box – courier delivery requires a street address.

Yes, orders can be shipped to multiple locations but note that extra shipping fees may apply. Let your customer service representative know and they will be happy to help organize this for you.

When you receive your merchandise, please go through it carefully – INSPECT, COUNT THE ITEMS AND CROSS REFERENCE WITH YOUR ORDER BEFORE UTILIZING THE PRODUCT. We advise reviewing its quality even if you do not intend to use it right away. If there are any issues with your order please contact your customer service representative upon receipt so that we can deal with it right away for you!

We accept most payment methods. Credit Card, Paypal, and Bank Transfer are preferred.

Purchase orders are accepted at the discretion of the accounting department. For all purchase orders our terms are Net 30. Overdue payments will result in revocation of terms.

Orders $1000 or under require payment in advance.

Orders over $1000 require a %60 deposit. The balance will be billed with 48 hours of the shipment arriving at the designated shipping address. goes here

We are confident of the quality of our products and of our printing methods, and will remake or refund you if you are not happy with your product and/or print.

We like to put artwork and examples of printed products on our website as example of what we offer. If you are not comfortable with us using your products for our marketing purposes, please let us know. We often use social media to welcome our customers and share kudos on our social feeds.